If required, an agile coaching conversation can go deep into the why behind the how of agile. In this move the coach slows the conversation down, uses silence, and asks questions of the client that provoke introspection and reflection. In the Await step, the coach, after asking the right question, is quiet and waits for what emerges from the silence. What usually emerges are signs and signals that the client is ready and willing to start co-creating a better way of working with the coach.
 

It is amazing just how clients respond when they realize you’re not telling them what to do but want to work with them to Co-create the solution together.